Corporate IT service management architectures get more and more complicated as time goes by. And with more than 60 percent of IT dilemmas due to configuration difficulties, based on a report issued by Enterprise Management Associates, areas like IT Configuration Management are becoming more and more essential keep all hardware and applications performing at peak levels and to be able to maintain service levels.
IT configuration management is the method of “creating and keeping an up to date record of all elements of the infrastructure,” according to , including associated configuration details, instruction manual, as well as other info that describes the various computer systems which make up a design. For applications, this may include upgrades, variations, and patches. For other hardware and servers, it could encompass address and the place of every apparatus.
In the center of each all-inclusive IT Configuration Management strategy is the creation of one, centralized database — usually called a configuration management database (CMDB) — that places all associated info. This isn’t only an asset log. In addition, it includes in depth information about repair and care histories, issues, changes, etc.
A few of the most important advantages of the strategy include:
* Increased control with IT advantage tracking applications
* Increased system reliability through more rapid detection and correction of improper arrangements that may negatively affect functionality
* The power to define and apply procedures and proper policies that regulate status tracking, asset id, and auditing
* Improved IT asset management through the capability to better use preventative, proactive, and predictive measures